Click on the shield, you should see a menu listing all your Forticlient VPN connections, below that list click the option to Shutdown Forticlient.Locate Forticlient in your taskbar near the clock in the upper right.If a restart takes too long or for whatever reason you'd prefer not to restart your computer the problem can also frequently be resolved by shutting down and restarting Forticlient. If your VPN connection was previously working fine and you get a Connection Error out of the blue there's a good chance you'll be able to resolve the issue by restarting your computer. Unfortunately Mac users typically report a higher number of problems with Forticlient than Windows users, it's generally not a problem with the VPN service itself but a problem with MacOS and Forticlient not playing nicely together.
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